Podcast
Podcast

Ep. 016 – Discovering your Organisation’s Strategic Focus, Dr. Claude Diderich

Dr Claude Diderich is a strategy consultant specialized in design thinking based business model innovation. He is is the founder and managing director of innovate.d, a consulting boutique focused on innovation, strategy, and digital transformation advice for service firms. Prior to founding innovate.d in 2011, Claude worked in senior roles at Credit Suisse, UBS, Bank Julius Bär, and Deloitte Consulting. During his over 20 years working on business model innovation, strategy design and implementation, products and services development, business architecture...
Podcast
Podcast

Ep. 015 – The Invincible Company, Alexander Osterwalder, Strategyzer

Although the book Business Model Generation by Strategyzer has been around for several years, it wasn't until the last few years that I begin to seriously apply them to my own business as well as clients (though not always in its entirety) and the results have been outstanding. But most of you might be more familiar with the authors of the original book. Alexander Osterwalder and Yves Pigneur are well-known names within the strategy community. The Business Model Canvas started...
Podcast
Podcast

Ep. 013 – How to use idea management to improve customer experience, Jessica Day & Whitney Bernstein, IdeaScale

IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience. Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
Podcast
Podcast

Ep. 012 – Testing Business Ideas, David Bland, Precoil

The launch of the newest series of Strategyzer book is very timely for me. "Testing Business Ideas" by David Bland and Alexander Osterwalder was launched in the month of December 2019. While the startup landscape has been around for decades, the risks are still extremely high for an organisation to go from ideas into successful market penetration. Many of them eventually finds out the hard way that their ideas will never take off in the first place. This book is a...
Podcast
Podcast

Ep. 011 – Business Model Innovation, Greg Bernarda, Strategyzer

My guest in this episode is Greg Bernarda, the Co-Author of Value Proposition Design book who is also part of the Strategyzer community with Alexander Osterwalder, Yves Pigneur and the others. I recently joined Greg and other strategy facilitators across Australia, New Zealand, and Asia for a 2 days Masterclass in Melbourne to learn more about using the Strategyzer framework in my coaching practice. I first came across the name Strategyzer a few years ago, just after I started my business....
Podcast
Podcast

Ep. 006 – Innovation in Food, Chris Salans

My guest today came all the way from Bali. Chris Salans is an American born and French raised chefs owner of two distinct restaurants in Ubud, Bali: Mozaic Restaurant and Spice Gastro Bar. Unlike other chefs I know, Chris Salans lead by the innovations he created in his food business. Just like other innovators, Chris also experiences many challenges before he get to where he is today.
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