Pivoting is a topic that’s popular amongst businesses facing challenging time throughout 2020 due to COVID-19. The business landscape we know in 2020 is very different than the one pre-2020. The trade wars between the US and China is also not helping. Now that the vaccine has been mass-produced and on the verge of being […]
Dr Claude Diderich is a strategy consultant specialized in design thinking based business model innovation. He is is the founder and managing director of innovate.d, a consulting boutique focused on innovation, strategy, and digital transformation advice for service firms. Prior to founding innovate.d in 2011, Claude worked in senior roles at Credit Suisse, UBS, Bank Julius Bär, and Deloitte Consulting. During his over 20 years working on business model innovation, strategy design and implementation, products and services development, business architecture...
Although the book Business Model Generation by Strategyzer has been around for several years, it wasn't until the last few years that I begin to seriously apply them to my own business as well as clients (though not always in its entirety) and the results have been outstanding. But most of you might be more familiar with the authors of the original book. Alexander Osterwalder and Yves Pigneur are well-known names within the strategy community. The Business Model Canvas started...
Ep. 013 – How to use idea management to improve customer experience, Jessica Day & Whitney Bernstein, IdeaScale
IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience. Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
The launch of the newest series of Strategyzer book is very timely for me. "Testing Business Ideas" by David Bland and Alexander Osterwalder was launched in the month of December 2019. While the startup landscape has been around for decades, the risks are still extremely high for an organisation to go from ideas into successful market penetration. Many of them eventually finds out the hard way that their ideas will never take off in the first place. This book is a...
My guest in this episode is Greg Bernarda, the Co-Author of Value Proposition Design book who is also part of the Strategyzer community with Alexander Osterwalder, Yves Pigneur and the others. I recently joined Greg and other strategy facilitators across Australia, New Zealand, and Asia for a 2 days Masterclass in Melbourne to learn more about using the Strategyzer framework in my coaching practice. I first came across the name Strategyzer a few years ago, just after I started my business....
Strategic planning is not always in the mind of every company. But with the world is experiencing “slowbalization”, can any company afford not to have a strategy? In this video premiere, Emmanuel Setyawan, Managing Director of Accolade Coaching sat down with Andrew Nelson, Managing Director of Blue Ocean Strategy Australia and discuss one of the […]
Many companies neglected the need for innovation in their organisations because of the cost involved. In this episode, Ben Watson from Omron takes a different perspective of seeing the cost element of innovation and what is the real cost of "not" innovating.
My guest today came all the way from Bali. Chris Salans is an American born and French raised chefs owner of two distinct restaurants in Ubud, Bali: Mozaic Restaurant and Spice Gastro Bar. Unlike other chefs I know, Chris Salans lead by the innovations he created in his food business. Just like other innovators, Chris also experiences many challenges before he get to where he is today.
Over the past six years, the University of Sydney TechLab wheeled out nearly every trick in the book in order to drive innovation in the organization. But how can you innovate when your definition of “customer” keeps changing. Jim Cook is the Innovation Lead at The University of Sydney’s Tech Lab – a futurist, technologist, […]
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