IdeaScale is back on BizTalk with Emmanuel podcast. In this episode, Jessica Day and Whitney Bernstein discuss the relationship between idea management and how it can help organizations improve customer experience.
Traditionally, organizations have had a heavy focus on improving customer experience by getting feedback from the customer themselves. In this podcast, Jessica and Whitney described real-life case studies based on client experience how managing internal ideas can lead to better customer experience in the end.
The launch of the newest series of Strategyzer book is very timely for me. "Testing Business Ideas" by David Bland and Alexander Osterwalder was launched in the month of December 2019.
While the startup landscape has been around for decades, the risks are still extremely high for an organisation to go from ideas into successful market penetration. Many of them eventually finds out the hard way that their ideas will never take off in the first place.
This book is a...
My guest in this episode is Greg Bernarda, the Co-Author of Value Proposition Design book who is also part of the Strategyzer community with Alexander Osterwalder, Yves Pigneur and the others.
I recently joined Greg and other strategy facilitators across Australia, New Zealand, and Asia for a 2 days Masterclass in Melbourne to learn more about using the Strategyzer framework in my coaching practice.
I first came across the name Strategyzer a few years ago, just after I started my business....
Strategic planning is not always in the mind of every company. But with the world is experiencing “slowbalization”, can any company afford not to have a strategy? In this video premiere, Emmanuel Setyawan, Managing Director of Accolade Coaching sat down with Andrew Nelson, Managing Director of Blue Ocean Strategy Australia and discuss one of the […]
Many companies neglected the need for innovation in their organisations because of the cost involved. In this episode, Ben Watson from Omron takes a different perspective of seeing the cost element of innovation and what is the real cost of "not" innovating.
Accolade Coaching is a Blue Ocean Strategy Australia consultant. We help your business to create untapped market space using the Blue Ocean Strategy framework based on the book of the same name written by W. Chan Kim and Renée Mauborgne. Using the framework, we help clients to:
Your business has a life, just like you. From time to time, our body get sick; we don’t feel in the mood and sometimes just feeling more emotional than usual. It is a mistake to think of a slump as the end of your business. I don’t really know anyone who is thinking of killing […]
My guest in this episode is not one, but two wonderful ladies from a company called IdeaScale which is headquartered in Silicon Valley, who happen to be on a tour around Australia to promote the platform.
IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4.5 million users. Based on the principle of crowdsourcing, members of the IdeaScale community contribute ideas and then vote those ideas up and down in a process...
In this episode, I spoke with Andrew Nelson, the Managing Director of Blue Ocean Strategy Australia. The discussion revolves around the fundamentals of Blue Ocean Strategy and dispelling some common myths surrounding Blue Ocean Strategy.
This is introductory episode explaining the who and what behind BizTalk with Emmanuel and what to expect in the upcoming episodes.
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